Privacy Policy
We at Snaes Industries value your privacy and are dedicated to safeguarding your personal data.
- Information We Collect: We may collect your name, contact details, and payment information when you interact with us.
- How We Use Your Data: We use this information to process orders, improve our services, and communicate with you.
- Data Security: We take strict measures to protect your data and do not share it with third parties except as required for order fulfilment or legal compliance.
- Cookies & Tracking: Our website may use cookies to enhance your experience. You can manage cookie preferences in your browser settings.
For any privacy-related concerns, feel free to contact us.
Refund Policy
We stand by the quality of our products and services. If you are not satisfied, here’s how our refund process works:
- Eligibility for Refund: Refunds are applicable only for defective or incorrect products.
- Time Frame: Refund requests must be made within 7 days of receiving the product.
- Process: To request a refund, email us with your order details and a description of the issue. We may require photo proof.
- Non-Refundable Items: Customised or used products cannot be refunded unless they are faulty.
Once approved, refunds will be processed within 5-7 business days via the original payment method.
For any refund-related queries, please reach out to our support team.